Returns and Exchange Policy
Items in the Clothing & More by Design and Clothing & More by Product cannot be returned as each order is printed for you and ships directly from our printer.
If you’re looking to return or exchange your order for whatever reason, we're here to help! Please let us know within 10 days after receiving your item(s) that you will be making a return. We offer free returns or exchanges within 15 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
- Discounted items are final and cannot be returned or exchanged
- Returned items must be returned in original packaging
- Returned items must have no visible signs of wear or use
To initiate a return or exchange, please complete the following steps:
- Login to our online return portal using your email address and order ID
- Choose the products you wish to return or exchange from your order
- Print your prepaid shipping label that you will receive by email
- Send all items back to us using the label provided
Please contact us at treasures@gatheringtribes.com with questions.
Thank you.